Chapter One is a dynamic and rapidly growing charity with a mission to ensure every child receives 1:1 reading support at the time they need it most.

This newly created role offers an exciting opportunity to make a real impact within the charity. Reporting to the Head of Finance and IT, the IT Manager position is offered on a permanent, part-time basis 30 hours p/w (flexible, across 5 days) with fully remote working available anywhere within the UK.

This is a fantastic opportunity for an experienced IT professional driven by Chapter One’s mission. In this flexible and fast-paced role, you’ll manage all IT systems, including network infrastructure, hardware, software, security, and cloud solutions, supporting 350+ school laptops and 45 staff devices remotely. You’ll also oversee an IT Support Administrator, who handles daily queries and escalations from the 1st line support team.

To succeed in this role, you should have experience using remote device management and task management software in a Windows environment, alongside expertise in managing the Microsoft Ecosystem. A strong technical background in networks, systems administration, cybersecurity, and cloud technologies is essential. The ideal candidate will have demonstrated experience in project management and team leadership, as well as strong interpersonal and communication skills, with the ability to explain technical concepts to non-technical users. A track record of delivering creative solutions within limited budgets, exceptional organisational skills, attention to detail, and the ability to manage conflicting priorities under pressure is also required. Prior experience in a school-based or charitable IT environment is desirable.

Closing Date: 2 February
First Interviews: 10 February
Second Stage Interview: 18 February

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity, and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.