What is the Big Give Christmas Challenge?
Big Give's Christmas Challenge is the UK’s biggest match funded campaign, championing a wide range of charitable organisations, including, for the first time in 2024, Chapter One! We are delighted to be taking part in the campaign to offer supporters the opportunity to double their donations this festive season - one donation, twice the impact!

What is a match funded campaign?
A match funded campaign provides the opportunity for supporters to increase their impact for the charities and causes that they care about. The Christmas Challenge utilises the Big Give ‘Pledge Model’ of match funding, working on a double-matching principle. Supporters of Chapter One are offered the opportunity to double their donations with match funding provided by pledges from our supporters and a Big Give Champion funder, The EQ Foundation.

When is the Christmas Challenge?
This year’s Christmas Challenge campaign takes place from midday on Tuesday 3 December until midday on Tuesday 10 December.

Where do I make my donation?
Donations must be made via the Chapter One Christmas Challenge campaign page on the Big Give website in order to be doubled. Any donations made via the Chapter One website will not be doubled. If match funds are available at the point of beginning a donation, these will be reserved for 30 minutes to allow you time to make your donation.

What methods can I use to make my donation?
The Big Give platform accepts the following cards and payment methods: Mastercard, Visa, Maestro, Switch, Solo, Delta, American Express, Apple Pay and Google Pay. The Big Give’s payment processor is Stripe.

For supporters who want to multiply their impact but can't donate via debit/credit card, ‘Big Give Funds’ are available to donate £500 or more via BACS. Funds can be added to a Big Give donor account via bank transfer, which can be used to make donations to charities on their platform. Funds are securely held, and donations are processed by Stripe. Any supporter who wants to donate via BACS is advised to complete the donor account set-up and transfer of funds before the campaign begins. All information and FAQs can be found on the Big Give website.

Does the Big Give website charge any fees on my donation?
Big Give is a non-profit match-funding platform that allows charities to raise funds for good causes. They don’t charge fees to charities for joining their platform. Instead, they charge a small processing fee to cover the cost incurred in processing donations. This standard fee is deducted from the donation before it is paid to the charity.

Can I Gift Aid my donation?
Yes, if you are a UK taxpayer and your donation qualifies for Gift Aid you will be able to select this during the donation process.

How is my donation doubled?
We have a match funding pot already in place, generously provided by our Champion Funder, The EQ Foundation, and five Chapter One corporate partners: Clyde & Co, Encore Group, Lewis Silkin, Mishcon de Reya and T.Rowe Price. Every donation made will be doubled out of this pot until it runs out and our target of £10,000 is achieved.

What happens if I donate after the match funding pot has run out?
You will still be able to make a donation but it won’t be doubled. Any donations above our target will still add to our total and would be greatly appreciated, helping us to continue to provide one-to-one reading support to even more children. We will provide an update on social media should we reach our target before the campaign ends.

I can’t donate at this time, how else can I help?
We would welcome your support to help spread the word about the campaign through your networks. Please share away!!

Have a different question not answered here? Please contact:
Lisa Barea, our Trusts and Foundations Fundraiser, on lisa.barea@chapterone.org