Our Impact Report 2023-24

Our 2023-24 Impact Report measures the impact of our Online Reading Volunteers Programme across five key outcomes for children


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The statistics are sobering: according to the National Literacy Trust's 2024 annual survey, just 34.6% of children say they enjoy reading - the lowest level since 2005. It's an urgent call to action. And at Chapter One, we're demonstrating that when businesses, schools and volunteers unite behind young readers, we create lasting change.

Our 2023-24 Impact Report, underpinned by our refreshed Theory of Change, shows how our innovative blend of technology and human connection is helping close the reading gap for thousands of children facing disadvantage.

Our previous impact reports

Before our Evidence & Impact Manager joined us in 2023-24 we commissioned external evaluators to measure our outcomes in relation to reading attainment, confidence, and motivation.

2022-23 Impact Report

In addition to reporting on how our programme has impacted children’s reading confidence, skills and behaviours, the report included a new special section on how Chapter One supported our partners’ social value commitments.

2018-22 Impact Report

Our 2018-22 report went beyond an examination of our work in the previous academic year, retracing our five-year journey supporting children's reading since we launched in the UK in 2018.

Note: We changed our name to Chapter One (from Innovations for Learning) in February 2023 and our Online Reading Volunteers Programme was previously known as TutorMate.

Pilot evaluation 2019

In 2019 we commissioned the National Literacy Trust to evaluate the pilot year of our programme since its launch in September 2018.

Note: We changed our name to Chapter One (from Innovations for Learning) in February 2023 and our Online Reading Volunteers Programme was previously known as TutorMate.

It all starts with literacy.